Frequently Asked Questions

Amber colored apothecary bottles on a shelf

Frequently Asked Questions

Alkaline Vegan News FAQs


We offer a 100% customer satisfaction guarantee, if you are not completely satisfied with our products email us within 20 days and we will issue a full refund. Prior to issuing refund, unused product portions must be returned. Shipping labels will not be provided for international packages.  


For questions about products or orders email us at info@alkalinevegannews.com. We do not see all of the DMS and/or comments on Instagram, please treat us like you would a regular business and send an email.


Alkaline Herb Shop FAQs


All orders take 3 to 5 days to ship, you will receive an email with your tracking information as soon as we ship your order.


We offer a 100% customer satisfaction guarantee, if you are not completely satisfied with our product email us within 30 days and we will issue a full refund.


For questions about products or orders email us at info@alkalineveganshop.com. We do not see all of the DMS and/or comments on Instagram, please treat us like you would a regular business and send an email.


All of our blends compliment each other and are meant to be taken together, for example, you may take the parasite detox, with the sea moss and bladderwrack, chlorophyll, colon detox and iron fluorine.


Please be advised, some international orders may be subject to custom charges upon arrival. UK orders are always subject to custom charges, so please be aware of this, we will not be reimbursing these as we do not collect them. Also, some international orders may sit in transit for up to one month plus, we will only send a new order when the order has been stuck in transit for an excess of sixty (60) days.


Be very careful when typing in your address, if you type the wrong address or enter your information incorrectly we will not reimburse lost packages.

All orders ship from 980 E Lotus Dr., Silver Lake, Wisconsin 53170.